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Who does AI recommend for CRM software in Austria?

82 AI answers to 22 customer questions in ChatGPT, Gemini, Google AI Mode and AI Overviews.

First measurement · 9 Nov 2026 · weekly from 16 Nov

HubSpot and Pipedrive are tied at the top.

The ranking

  1. 1HubSpot93%
  2. 2Pipedrivetied73%
  3. 3Zoho CRMtied67%
  4. 4Salesforcetied63%
  5. 5Microsoft Dynamics 36527%
  6. 6Freshsalestied13%
  7. 7CentralStationCRMtied11%
  8. 8Attiotied7%
  9. 8Brevotied7%
  10. 10monday.comtied6%
  11. 11weclapptied6%
  12. 12Odootied5%
  13. 12SuperOfficetied5%
  14. 14Closetied5%

Dot = measured share, bar = 95% range. Effective sample: n = 44.

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Every AI has its own favourite

Same questions, four AIs: how often each one names the brands. Highlighted: each AI's favourite.

BrandChatGPTGeminiAI ModeAI Overviews
HubSpot82%95%100%91%
Pipedrive68%82%68%77%
Zoho CRM68%68%59%68%
Salesforce68%77%64%45%
Microsoft Dynamics 36532%27%14%36%
Freshsales18%9%9%14%
CentralStationCRM5%14%18%9%
Attio9%9%9%5%
Brevo9%5%14%5%
monday.com–14%5%9%
weclapp–9%14%–
Odoo5%5%5%5%
SuperOffice9%9%––
Close5%5%5%5%

Each AI gives about a quarter of the answers: differences below roughly 20 points may be chance.

All 22 questions and who AI names

Search a question or pick a brand: where is it named, where is it missing?

22 of 22 questions

  1. Welches CRM ist das beste für kleine Unternehmen?

    • HubSpot4/4
    • Pipedrive4/4
    • Zoho CRM4/4
    • Brevo1/4
    • CentralStationCRM1/4
    • Freshsales1/4
    • monday.com1/4

  2. Welche CRM-Software ist für den Mittelstand in Österreich empfehlenswert?

    • HubSpot4/4
    • Microsoft Dynamics 3654/4
    • Pipedrive4/4
    • Salesforce3/4
    • weclapp2/4
    • Zoho CRM2/4
    • CentralStationCRM1/4

  3. Welches CRM ist am einfachsten zu bedienen?

    • HubSpot4/4
    • Pipedrive4/4
    • CentralStationCRM2/4
    • Salesforce2/4
    • Zoho CRM1/4

  4. Welches kostenlose CRM ist wirklich brauchbar?

    • HubSpot4/4
    • Zoho CRM3/4
    • CentralStationCRM2/4
    • Freshsales1/4

  5. Welches CRM hat das beste Preis-Leistungs-Verhältnis?

    • HubSpot4/4
    • Zoho CRM4/4
    • Pipedrive3/4
    • CentralStationCRM1/4
    • Freshsales1/4
    • Salesforce1/4

  6. Welches CRM eignet sich für ein Vertriebsteam mit 10 Leuten?

    • HubSpot4/4
    • Pipedrive4/4
    • Zoho CRM4/4
    • Salesforce3/4
    • CentralStationCRM1/4
    • Microsoft Dynamics 3651/4
    • monday.com1/4
    • weclapp1/4

  7. Welches CRM ist besser für B2B-Vertrieb?

    • HubSpot4/4
    • Pipedrive4/4
    • Salesforce4/4
    • Microsoft Dynamics 3653/4
    • Zoho CRM3/4
    • SuperOffice1/4

  8. Welches CRM wird von Startups am häufigsten genutzt?

    • Attio4/4
    • HubSpot4/4
    • Pipedrive4/4
    • Salesforce4/4
    • Zoho CRM4/4

Number = answers naming the brand out of all answers to this question. There are few per question: a direction, not a ranking.

The pages AI cites most

  1. fuer-gruender.dein 28 of 88 answers
  2. hubspot.dein 26 of 88 answers
  3. mind-force.dein 22 of 88 answers
  4. pipedrive.comin 20 of 88 answers
  5. salesforce.comin 18 of 88 answers
  6. salesflare.comin 16 of 88 answers
  7. youtube.comin 16 of 88 answers
  8. zoho.comin 16 of 88 answers

Share of answers with sources that cite the page.

A real answer

Asked ChatGPT on 9 Nov 2026

Welche CRM-Tools bieten KI-Funktionen für den Vertrieb?

Named, in this order:

1. HubSpot 2. Salesforce 3. Microsoft Dynamics 365 4. Pipedrive 5. Zoho CRM 6. Freshsales 7. Attio

Asked Gemini on 9 Nov 2026

Welche CRM-Software aus Österreich ist empfehlenswert?

Named, in this order:

1. Odoo 2. Pipedrive 3. CentralStationCRM 4. HubSpot 5. weclapp 6. Salesforce 7. Microsoft Dynamics 365

Asked AI Mode on 9 Nov 2026

Welche CRM-Software ist für den Mittelstand in Österreich empfehlenswert?

Named, in this order:

1. HubSpot 2. Salesforce 3. Microsoft Dynamics 365 4. CentralStationCRM 5. weclapp 6. Pipedrive 7. Zoho CRM

Asked AI Overviews on 9 Nov 2026

Welches CRM eignet sich für ein Vertriebsteam mit 10 Leuten?

Named, in this order:

1. Pipedrive 2. HubSpot 3. Zoho CRM 4. Salesforce 5. Microsoft Dynamics 365

How strong is the leader in other industries?

Share of answers naming each industry's leader.

  1. CRM softwareHubSpot93%
  2. Mobile plansDrei91%
  3. Accounting & taxsevdesk84%
  4. Online brokersScalable Capital83%
  5. E-bikesBosch eBike Systems67%
  6. EnergyE-Control55%
  7. NeobanksN2654%
  8. Car insurancedurchblicker47%
  9. Fashion onlineZalando47%
  10. Travel bookingSkyscanner44%

Is your brand in it, or missing?

Measure what AI says about you: 50 questions of your own, four engines, free for good.

Data wrong or a brand missing? Write to us: hello@kennt.ai

How we measure

Per industry, 50 questions the way customers ask them, without brand names. Each question goes to ChatGPT, Gemini, Google AI Mode and AI Overviews every three days, logged out, from the country measured, in its language.

Visibility = share of answers that name a brand. Answers to the same question are related; the 95% range accounts for that.

"Tied" means two brands' ranges overlap, so the difference may be chance. We only show a change from last week when the ranges don't overlap.

Full methodology