Who does AI recommend for Home internet in the US?
80 AI answers to 20 customer questions in ChatGPT, Gemini, Google AI Mode and AI Overviews.
First measurement · 9 Nov 2026 · weekly from 16 Nov
AT&T Fiber and Verizon Fios are tied at the top.
The ranking
- 1AT&T Fiber69%
- 2Verizon Fiostied69%
- 3T-Mobile Home Internettied63%
- 4Xfinitytied61%
- 5Google Fibertied53%
- 6Spectrumtied52%
- 7Frontiertied28%
- 7Starlinktied28%
- 9BroadbandNowtied24%
- 10CenturyLinktied19%
- 11Ziply Fibertied15%
- 12Coxtied13%
- 13HighSpeedInternet.comtied9%
- 14Optimumtied7%
- 15Windstreamtied3%
Dot = measured share, bar = 95% range. Effective sample: n = 36.
Every AI has its own favourite
Same questions, four AIs: how often each one names the brands. Highlighted: each AI's favourite.
| Brand | ChatGPT | Gemini | AI Mode | AI Overviews |
|---|---|---|---|---|
| AT&T Fiber | 65% | 70% | 65% | 75% |
| Verizon Fios | 55% | 80% | 75% | 70% |
| T-Mobile Home Internet | 70% | 70% | 55% | 55% |
| Xfinity | 50% | 75% | 55% | 65% |
| Google Fiber | 25% | 65% | 70% | 50% |
| Spectrum | 30% | 65% | 50% | 65% |
| Frontier | 30% | 45% | 25% | 10% |
| Starlink | 25% | 35% | 30% | 20% |
| BroadbandNow | 45% | 30% | 5% | 15% |
| CenturyLink | – | 35% | 25% | 15% |
| Ziply Fiber | 5% | 15% | 20% | 15% |
| Cox | 5% | 25% | 15% | 5% |
| HighSpeedInternet.com | 5% | 15% | – | 15% |
| Optimum | – | 25% | – | 5% |
| Windstream | – | – | 5% | 5% |
Each AI gives about a quarter of the answers: differences below roughly 20 points may be chance.
All 20 questions and who AI names
Search a question or pick a brand: where is it named, where is it missing?
20 of 20 questions
Who is the best home internet provider in the US?
- Google Fiber4/4
- Starlink4/4
- T-Mobile Home Internet4/4
- Verizon Fios4/4
- AT&T Fiber3/4
- Spectrum3/4
- Xfinity3/4
- Ziply Fiber2/4
- BroadbandNow1/4
- CenturyLink1/4
- Cox1/4
- Frontier1/4
Which internet provider has the best customer service?
- AT&T Fiber4/4
- Google Fiber4/4
- T-Mobile Home Internet4/4
- Verizon Fios4/4
- Ziply Fiber4/4
- Xfinity3/4
- Spectrum2/4
- Starlink2/4
- Cox1/4
- HighSpeedInternet.com1/4
Which internet provider is the most reliable?
- T-Mobile Home Internet4/4
- Verizon Fios4/4
- Xfinity4/4
- Google Fiber3/4
- Spectrum3/4
- AT&T Fiber2/4
- Starlink2/4
- Ziply Fiber2/4
- Frontier1/4
- HighSpeedInternet.com1/4
Which internet provider is cheapest?
- Xfinity4/4
- AT&T Fiber3/4
- Frontier3/4
- Spectrum3/4
- T-Mobile Home Internet3/4
- Verizon Fios3/4
- Optimum2/4
- BroadbandNow1/4
- Cox1/4
- HighSpeedInternet.com1/4
Which internet provider has no data caps?
- AT&T Fiber4/4
- Frontier4/4
- Google Fiber4/4
- Spectrum4/4
- T-Mobile Home Internet4/4
- Verizon Fios3/4
- BroadbandNow2/4
- Xfinity2/4
- CenturyLink1/4
- Cox1/4
- Windstream1/4
Which ISP has the fewest outages?
- AT&T Fiber4/4
- Google Fiber3/4
- Xfinity3/4
- Spectrum2/4
- Starlink2/4
- T-Mobile Home Internet2/4
- Verizon Fios2/4
- BroadbandNow1/4
- Frontier1/4
- HighSpeedInternet.com1/4
Which internet provider is best overall?
- T-Mobile Home Internet4/4
- AT&T Fiber3/4
- Xfinity3/4
- Google Fiber2/4
- Starlink2/4
- Verizon Fios2/4
- Frontier1/4
- Spectrum1/4
Which internet provider is best for gaming?
- Verizon Fios4/4
- Xfinity4/4
- AT&T Fiber3/4
- Google Fiber3/4
- T-Mobile Home Internet3/4
- BroadbandNow2/4
- CenturyLink2/4
- Spectrum2/4
- Frontier1/4
- Optimum1/4
- Starlink1/4
Number = answers naming the brand out of all answers to this question. There are few per question: a direction, not a ranking.
The pages AI cites most
- broadbandnow.comin 35 of 80 answers
- highspeedinternet.comin 24 of 80 answers
- allconnect.comin 18 of 80 answers
- cnet.comin 16 of 80 answers
- youtube.comin 14 of 80 answers
- att.comin 12 of 80 answers
- reviews.orgin 12 of 80 answers
- broadbandsearch.netin 11 of 80 answers
Share of answers with sources that cite the page.
A real answer
Which internet provider has the best customer service?
Named, in this order:
1. T-Mobile Home Internet 2. Verizon Fios 3. Ziply Fiber 4. Starlink 5. Google Fiber 6. Xfinity 7. AT&T Fiber
Who is the best home internet provider in the US?
Named, in this order:
1. Google Fiber 2. Verizon Fios 3. AT&T Fiber 4. CenturyLink 5. Frontier 6. Ziply Fiber 7. Xfinity 8. Spectrum
Which internet provider has the lowest latency?
Named, in this order:
1. Google Fiber 2. AT&T Fiber 3. Verizon Fios 4. CenturyLink 5. Frontier 6. Spectrum 7. Xfinity 8. Cox
Which internet provider has the best customer service?
Named, in this order:
1. T-Mobile Home Internet 2. Google Fiber 3. Starlink 4. Verizon Fios 5. Ziply Fiber 6. Spectrum 7. Xfinity 8. AT&T Fiber
How strong is the leader in other industries?
Share of answers naming each industry's leader.
- CRM softwareHubSpot93%
- Mobile plansT-Mobile88%
- Online brokersFidelity86%
- Accounting & taxQuickBooks75%
- Home internetAT&T Fiber69%
- Car insuranceState Farm65%
- E-bikesAventon55%
- NeobanksSoFi53%
- Travel bookingExpedia47%
- Fashion onlineASOS44%
Is your brand in it, or missing?
Measure what AI says about you: 50 questions of your own, four engines, free for good.
Data wrong or a brand missing? Write to us: hello@kennt.aiHow we measure
Per industry, 50 questions the way customers ask them, without brand names. Each question goes to ChatGPT, Gemini, Google AI Mode and AI Overviews every three days, logged out, from the country measured, in its language.
Visibility = share of answers that name a brand. Answers to the same question are related; the 95% range accounts for that.
"Tied" means two brands' ranges overlap, so the difference may be chance. We only show a change from last week when the ranges don't overlap.
Full methodology